Our Associate Code of Excellence: The Foundation of Our Client-Centered Practice

Filippatos PLLC combines decades of legal experience with patience and compassion to provide representation uniquely tailored to your needs. Our team of accomplished New York attorneys is dedicated to treating you like family. Through strategic thinking, tactical expertise, and industry insight, our attorneys work tirelessly to achieve fairness and justice for you at work.

We understand that each person is different and each situation is unique. Every case poses a diverse set of challenges. We will do our level best to give voice to your individuality and personal agency. Using our client-centric and result-driven approach, we will act as your fierce legal advocate and find a solution that is right for you.

What We Mean by “The Four I’s”

These core principles guide every associate at Filippatos PLLC, ensuring that our commitment to excellence translates into exceptional client service and results.

Involvement

Constant communication is the cornerstone of trust. It is imperative that the associate assigned to a case stays in constant communication with the client. Even when there are no substantive updates, it is critical to keep clients informed and the lines of communication open.

Regular touchpoints build trust and strengthen our relationships. Since all but a few of the firm’s cases are in an active phase, there should usually be something new and material to report to the client at least every two to three weeks.

Intelligence

The associate is the primary conduit of intelligence on any given case. They must gather all necessary information in a timely manner and disseminate accordingly.

The associate is expected to notify the partner(s) on a case promptly, within 24 hours in most cases, if there are any material updates or new information they receive from a client, so that we can promptly collaborate and act/respond accordingly.

Integrity

The associate must own their case from beginning to end – from intake through resolution. This means that they are aware of all applicable deadlines, statutes of limitations, and pending tasks, and that the associate timely addresses them.

Complete ownership ensures accountability and excellence in every aspect of case management, protecting our clients’ interests at every stage.

Intensity

The firm’s intake process is intense and requires extreme efficacy from the associate. We remind ourselves that we’re dealing with people in crisis and conflict. A response with alacrity and empathy is imperative.

This means not letting critical processes languish while important deadlines approach. Every client deserves our immediate attention and unwavering commitment to their cause.

Our Promise to You

Our clients have praised us as skilled attorneys who are highly knowledgeable, kind, respectful, and sincere. Our team of experienced discrimination lawyers stands ready to secure you the justice you deserve.

The Four I’s aren’t just internal guidelines—they represent our unwavering commitment to providing you with the exceptional legal representation you need during challenging times.

• Compassionate Support: We treat every client with dignity and compassion, understanding that facing workplace discrimination is tough.
• Unwavering Advocacy: We’re here to fight for you every step of the way. At Filippatos PLLC, you’re never alone.
• Proven Results: We deliver powerful results with an authentic approach, combining compassionate counsel with fierce advocacy.
• Decades of Experience: With over 30 years of success, our top-tier legal team is relentless in pursuing justice.

Excellence in Every Case

The Four I’s ensure that every client receives the dedicated, intelligent, and intensely committed legal representation they deserve. This is our promise, our standard, and our way of securing justice for you.

Call a New York Employment Law Attorney Now

We at Filippatos PLLC stand in proud solidarity with any and all workers facing discrimination in the workplace, including the LGBTQIA+ community and diverse communities. We believe that all people deserve the right to exist freely, no matter who they love, how they express their gender, practice their religion, or celebrate their heritage. If you are experiencing discrimination at work, please give us a call at 888-9-JOBLAW for a free consultation. We will do our utmost to help secure you the justice you deserve.